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Returns & Exchanges

Kindly note that we do not accept returns.

We accept exchanges, subject to stock availability and capped to one time per purchase. Please ensure the product is unused, unwashed and still in original packaging to be eligible for exchange.  

To request for an exchange, email us at hello@thepuptribe.com with the following details and we will be glad to assist you:

• Name
• Date of purchase
• Order number
• Reason for exchange

Any shipping costs incurred for the exchange will be fully borne by the customer.